Minded is available to people 18 and over in the states where we operate who have (or think they may have) anxiety, depression, or insomnia and are interested in medication as part of their treatment. Our Care Team can prescribe both controlled and non-controlled substances at their discretion (and depending on age and location).
Minded is not a good fit for people looking for treatment for:
Minded is not for individuals in crisis. If you are experiencing an emotional crisis, or if you believe that you are a danger to yourself or to others, get help immediately:
No. Minded's mental health experts can evaluate symptoms of depression, anxiety, and insomnia to diagnose conditions and develop an appropriate treatment plan whether you're new to medication or already taking it.
If you are taking a psychotropic medication that is not in our formulary, our Care Team will discuss with you what options are available and if Minded is a good fit. There are medications we do not currently prescribe and will require you to continue to see another medical professional.
While telehealth visits with Minded may be an option for your psychiatric needs, they are not a replacement for your primary care provider. We recommend all patients seek and maintain general in-person health and wellness visits.
Minded does not offer talk therapy, non-psychiatric medications, in-person services, or medication disposal.
Yes. Reach out to us via our secure messaging portal, or at email@example.com.
Minded is currently available in New York, New Jersey, Florida, Pennsylvania, Texas, and Illinois. Located elsewhere? Send us an e-mail at firstname.lastname@example.org and let us know where you live. When we expand to your area, you’ll be the first to know.
No, we operate from 9AM - 5PM EST Monday-Friday. You can always expect a reply within 24 hours during business hours.
Yes, we will send your prescription to the physical or online (i.e., Medly or Amazon) pharmacy of your choice.
Yes, Minded can help you manage multiple psychiatric medications at the discretion of our Care Team.
Reach out to us via our secure messaging portal, or at email@example.com.
At this time, Minded does not offer this service.
A membership with Minded is $40 per month. Right now, we are offering your first month for $10. The price of your medication is determined by your pharmacy.
No. Prescriptions are not renewed automatically. When you’re ready to renew your prescription, you can easily submit a renewal request to our Care Team. A monthly membership gives you access to the Care Team for renewals and adjustments as needed.
Reach out to us via our secure messaging portal, or at firstname.lastname@example.org, and someone will get back to you within 24 hours.
You can reach out to the Minded Care Team at any time using our secure messaging portal. You can expect a reply within 24 hours.
Yes! We would love to hear your thoughts at email@example.com.
The Minded Care Team is made up of U.S. board-certified psychiatrists and psychiatric nurse practitioners. Our customer support team is here to assist you with anything relating to your account, your renewal orders, and any other questions not specific to your medications or dosages.
If you’ve moved within New York New Jersey, Florida, or Pennsylvania, you can message us and someone from the support team can assist you.
Yes. Any and all sensitive information you share with Minded will remain private and confidential. Minded is committed to keeping Patient Health Information (PHI) secure and has implemented many safeguards to ensure its devices, services and systems are consistent with HIPPA and leading industry security standards.
You can send an in-app message to the Minded support team and they will help make any changes to your account. If you are locked out of your account, send an email to firstname.lastname@example.org.
Once you are logged into your Minded account, you can add or delete payment methods under the "Billing" tab.
If you wish to request an adjustment, you can reach out to a member of the Minded Care Team using our secure messaging portal.